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Community & Business

9 June, 2021

Heritage Museum named top Queensland experience

MAREEBA’S Heritage Museum’ has been widely recognised for delivering high level customer experiences after receiving a much sought after and welcomed accolade from a number of leading state tourism bodies.

By Michael Warren

areeba Shire Mayor Angela Toppin, congratulated Mareeba Heritage Museum staff, including Mary Thompson (pictured left) for being awarded a ‘Best of Queensland Experience’ during a special morning tea last week.

MAREEBA’S Heritage Museum’ has been widely recognised for delivering high level customer experiences after receiving a much sought after and welcomed accolade from a number of leading state tourism bodies. 

The Heritage museum has been identified as offering a ‘best of Queensland experience’ as awarded by Tourism and Events Queensland, TTNQ, the Queensland Tourism Industry Council and the Department of Tourism, Innovation and Sport. 

Under the Best of Queensland Experiences Program judges work to a weighted criterion of 100 points, based on factors such as online customer reviews, responses to consumer expectations and best industry practices. 

“This is pretty exciting for us as a team as this validation is recognised by the top tourism industry bodies,” Museum general manager Janet Greenwood told The Express

“The Mareeba Heritage Museum is encouraged by this assessment and will continue to strive for the consistent delivery of an exceptional experience.” 

The museum held a morning tea recently to celebrate the timely acknowledgement with Mayor Angela Toppin in attendance to pass on her well wishes and congratulations to the team. 

“We thank the Mareeba Heritage Museum for their continued commitment to delivering an exceptional visitor experience amidst the challenges being faced by the tourism industry,” a TEQ spokesperson said. 

For claiming the award, the Museum will now be included in Tourism and Events Queensland’s preferred operator database and receive prioritisation across TEQ’s marketing and activity on Queensland.com  


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