WHILE it appeared as though the Tablelands in-home and doctor telehealth service Call My Doctor was going to close this week due to a pay dispute with the North Queensland Primary Health Network (NQPHN), both parties are working on a resolution.
“Negotiations are continuing but we believe we are productively dealing with the issues we’ve had with NQPHN,” Call My Doctor Managing Director Lindsay Stewart said.
“We are pleased to be continuing the service in the region and look forward to expanding the Call My Doctor service with 100% fully bulk-billed clinics.
“And we are ramping up the service to ensure the 72,000 households in the region are satisfied.
In addition, the recruitment of doctors continues to be a vital part of our ongoing success.”
Mr Stewart said he would like to thank the community for their support of the in-home and telehealth service since Call My Doctor’s inception earlier this year.
Mr Stewart also expressed his gratitude to the numerous businesses and media personnel who have helped keep such an essential service in Far North Queensland.
“We are indebted to you and we can’t wait to continue a long and fruitful relationship with the community, businesses, media and NQPHN,” he said.
In a statement released by the North Queensland Primary Health Network, Chief Executive Officer John Gregg said NQPHN is not in arrears to Call My Doctor Pty Ltd.
“NQPHN is constructively addressing the allegations made by Call My Doctor Pty Ltd with that organisation,” he said.
“NQPHN remains committed to continuous delivery of the right care, in the right place, at the right time to all members of the communities it serves.”