Community & Business
15 February, 2024
Mareeba business does it again
FOR the ninth consecutive year, Mareeba Mazda has been named the rural Mazda Master Dealer of the Year.
Out of over 50 rural dealers across Australia, Mareeba Mazda has once again been recognised for its commitment to selling and servicing its cars.
Mazda judges each dealership on its modern building, customer service, quality of services, repairs and sales.
When it came to those key performance indicators, Mareeba Mazda ticked every box.
Principal director David Mete said he was proud of his team for reaching all key performance indicators and for their ongoing dedication to creating the perfect customer experience.
“We have got a big focus on customer service … and I’d like to think we get that right more often than not,” he said.
“We are not perfect, but I think if we do make a mistake, we react quickly and try to resolve any concerns as soon as we can.
“So we try to do the small things first, and we place a big emphasis on customer service.”
Over the next few weeks, Mareeba Mazda will also find out if any of their staff received individual awards.
