The Express will protect any personal information collected as set out in the Australian Privacy Principles in the Privacy Act, and will abide by any other applicable legislation. ‘Personal information’ is as defined by the Privacy Act.
Personal information we may collect:
Information that can be used to personally identify you, is collected as you provide it to us. We will collect your information which may include your Name, Address, Phone, Email, Payment Details as part of our service provision related but not limited to:
- Subscribing to our services
- Making a purchase from us
- Advertising with us
- Participating in a competition
- Completing a survey
Note: By providing your personal information to us you agree to the terms and conditions of this Policy.
Personal information you should not supply:
The Express would request that any personal information you would deem sensitive would NOT be provided. Please contact us directly if you are in doubt about providing sensitive information.
If this information is disclosed to us you are providing consent for us to process this information in accordance with this Policy.
Use of your personal information:
The Express and its related parties collect personal information for the purpose of communicating with you about our service provision, and sending ongoing information and promotional material about opportunities, services and products (relating to our business or a third-party business) in which we believe you may be interested. We collect and use your information to provide you with our goods and services and to promote and improve our goods and services. We may also share your information with our related parties and any of us may be in contact for those purposes (including email and SMS).
The Express will take all reasonable steps to ensure that personal information is held securely to prevent unauthorised use or disclosure. We may disclose your personal information to authorities if you are a prize winner or otherwise required by law.
Cookies and website data:
Our website uses ‘cookies’ which are a record kept on your computer when you access the website. These records enable the website to recognise you on your return. It will facilitate your ‘remember login’ option to access our website login area and keep track of services you are interested in.
Our data analytics may log your IP address to gather statistics, analyse traffic, trends and gather information related to your activity on our website. This information is anonymised and therefore will not identify you personally.
Cookies and website data are collected to assist The Express to measure website traffic and data patterns that can be used to improve our service provision.
Note: If you wish to disable cookies, you can alter your browser settings so that your computer will not accept them.
Information we hold on you and opting out:
If you would like to review the personal information we hold about you please contact us directly.
You may also opt-out of some or all of our services and request your information be removed, using opt-out methods such as “unsubscribe” links or by contacting us directly.
Questions, updates and complaint resolution:
If you have any questions relating to this Policy, your personal information or would like to update the personal information we hold about you, please contact us directly.
The Express is committed to holding your personal information per this Policy. If you have a complaint related to the handling of your personal information it will be handled with seriousness deserved. All complaints are requested to be provided in writing and will be responded to within 30 days.
Note: If you are not satisfied with our response, you may then refer your complaint to the Office of the Australian Information Commissioner for review.
Portasea Pty Ltd, t/a The Express of 186 Byrnes Street Mareeba QLD 4880. ABN 70 141 250 213.